We do not store credit card details nor do we share financial details with any 3rd parties. We use SumUp and PayPal to accept all payments via our website. We do not see any personal bank details, we only see amounts paid and payment method used. We do not have access to your bank or card details. SumUp and PayPal are GDPR compliant.
What we collect
We may collect the following information:
- When using our site our system will log the date, time, IP address and sometimes the operating system.
- If you place an order via our online store our system will store your email address, name, address and telephone number in our database. We use this information to process and deliver your order to you.
- You will only be added to our mailing list if you tick the box upon checkout. You can unsubscribe at any time by clicking the Unsubscribe button within the email.
- We may share your data with companies in our order to fulfil your order only. All the companies we use are GDPR compliant. These companies are:
- Royal Mail – We share name and address so they can deliver your order.
- Parcelforce – We share name, address, email address & phone number so they can deliver your order and supply you with tracking information.
- By law, we must hold all purchase history for seven years for HMRC tax purposes.
Our online store needs cookies to run. Cookies are used to put items in your shopping cart, allow you to log in and complete orders. For full details on the list of cookies we use see the List of cookies we collect section.
We send emails once you have completed a purchase and once we have shipped your order. We occasionally send out promotional newsletter emails via Mailchimp. These can contain discount codes and special offers. Mailchimp tracks how many emails are opened and the links within those emails. You can remove yourself from our mailing list at any time via the Unsubscribe button within the email. Mailchimp are GDPR compliant, however as they are outside of the EU they are part of the US privacy shield.
We have measures in place to protect any data you supply to us. These measures protect against data being lost, stolen or accessed without authorisation. We also monitor our systems closely and have measure in places to deal with any suspected breach.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via our Contact Us page
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us via our Contact Us page
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us via our Contact Us page as soon as possible. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|